Ways to contact Tronisoft Limited.
Send a message by "Clicking Here" or send us an email.
General Email firstname.lastname@example.org
Returns Email email@example.com
Complaints or Order query firstname.lastname@example.org or email@example.com
Free customer support via email and a reasonable amount of (free) technical support!
Please note we cannot take card payments over the phone and we do not provide (free) technical/engineering level support over the phone.
You can arrange for engineering level support and design services via our in-house engineers on request.
Complaints / Non Delivery
For standard Royal Mail deliveries, please allow upto 15 working days (as per Royal Mail's own terms) before assuming a lost or late delivery.
However please let us know by emailing us if you have not received your items within 5 working days for UK, 10 days for EU & Worldwide so we can investigate.
If you have a complaint or have not received a satisfactory response by emailing above, please write to us using our priority complaint form Complaint Form
Please use one of the RMA Forms to get allocated a RMA number. Returns shall only be accepted when a Valid RMA number has been issued. RMA numbers are valid for 14 working days after receipt.
Excel Format - Please complete and email the form back to us.
Registered Office (New 2018)
12 Park Lane
Note that orders are not processed at this site - please do not send cheques or unauthorized orders to this address. Contact us with your requirements via email.
Company Number: 05752051
VAT Number: GB 886 8005 85
WEEE Compliance: Both (B2B and B2C)
WEEE Producer ID: WEE/BG1844YR
Recycle your old electrical items with us